Privacy Policy

TootGreen is a UK-based personalised gifts business. For privacy questions or data requests, please contact us through the contact page on this website. We act as the data controller for personal information you choose to send to us through this site.

We collect only the information needed to run the website and deal with enquiries.

Contact forms — if you send us a message, we may collect your name, email address and the contents of your enquiry.

Technical and usage data — our hosting provider may process limited technical request data such as IP address, browser type, device type and page requests so the site can load securely and reliably.

Browser storage — the site may store small pieces of data in your browser, such as whether you have dismissed the cookie notice or which products you recently viewed.

We use personal information only where there is a clear business reason to do so.

To respond to enquiries — to reply to messages, answer questions and deal with custom order requests.

To run the website — to host the site, maintain security, diagnose faults and keep pages working properly.

To remember basic preferences — to store simple on-site preferences in your browser so the site behaves as expected.

We do not sell your personal information.

If you submit a form on this website, your message may be handled by a third-party form processing service acting on our behalf. That service receives the information needed to deliver your enquiry to us.

We use third-party services only where needed to run the website or receive enquiries. Those providers process data under their own terms and privacy policies.

If you place an order through our Etsy shop, Etsy collects and processes the main order and payment information. Etsy’s own privacy policy applies to that transaction. We receive only the information needed to fulfil your order and communicate about it.

This website is hosted by Vercel. Like most hosting platforms, Vercel may process technical request data such as IP address, browser details and request logs for hosting, security and performance purposes.

If website analytics are enabled, limited usage data may be collected to help us understand how the site is being used and to improve performance and content.

This website does not use advertising cookies.

It does use limited browser storage, such as local storage or session storage, to remember simple site preferences and support site features. This may include whether you have dismissed the privacy notice or which items you recently viewed.

This storage is used for site function and convenience rather than advertising or behavioural profiling.

We keep enquiry information only for as long as reasonably needed to respond to the message, keep basic business records, or meet legal and administrative duties.

If you are in the UK, you may have rights under UK data protection law. These may include the right to request access to the personal information we hold about you, ask for inaccurate data to be corrected, and ask for data to be deleted where appropriate.

To make a request, please contact us through the contact page on this website.

You also have the right to complain to the Information Commissioner's Office. Their website is ico.org.uk.

We may update this privacy policy from time to time. The latest version will always be published on this page with the updated date shown above.